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Speakers

Andrew Downie, Chanel Systems Engineer, IronPort Systems
has had extensive experience implementing and managing email security solutions as a manufacturer representative as well as a consultant and email administrator. Prior to IronPort, Mr. Downie provided systems design and implementation services for Sendmail, a hybrid organization leveraging a commercial version of the popular open source Mail Transfer Agent.

Robert Ferrari, Program Director, SCM, IDC Manufacturing Insights
Bob Ferrari is program director for Manufacturing Insights Supply Chain Strategies and High Tech/Electronics Manufacturing research program. In this role, Mr. Ferrari is responsible for Manufacturing Insight’s research in deploying agile, more adaptive supply chains.

Mr. Ferrari is an accomplished manager, industry analyst, and consultant, who comes to Manufacturing Insights with more than 25 years of business experience spanning the functional disciplines of business planning, supply chain, customer support, and order fulfillment processes. He has contributed in small, mid-size, and Fortune 100 high technology companies in roles of operations, programs, and information technology management positions.

Before joining Manufacturing Insights, Mr. Ferrari served as Director, SCM Business Development for SAP AG, with global responsibility for product marketing, market positioning, and business development for mySAP SCM solutions. Prior to SAP, Bob was an Industry Analyst at AMR Research, where he provided research and insights for both the Supply Chain and Enterprise Management Applications practices.

Bob has held previous management and IT systems implementation positions at Oracle Corporation, Sun Microsystems, Thinking Machines Corporation, and Digital Equipment Corporation within the areas of manufacturing, supply chain, customer support, and information technology functional domains.

Bob is a longstanding member of the Council of Supply Chain Management Professionals (CSCMP). He is also APICS (The Educational Society for Resource Management) Certified in Production and Inventory Management (CPIM). His information technology experiences include full systems life cycle program management within a broad range of supply chain processes in web-based, and database applications.

Bob received his B.S. in Business Administration from Northeastern University, and also holds an M.B.A. from Babson College, where he continues to contribute as alumni volunteer in Babson’s External Assessment Team Leadership Skills Program.

John A. Frigo, Director of Sales,  NetRatings Inc
John is Director of Sales for NetRatings Inc.  Nielsen//NetRatings is the global standard for digital media measurement and market research.  Prior to joining NetRatings, John held various sales, sales management and marketing positions with Dun & Bradstreet.  His background includes 20+ years Sales and Marketing management experience. At Dun & Bradstreet John was Vice President National Accounts where he oversaw the growth of D&B’s largest client relationships.

John joined NetRatings in November 1999 where he is responsible for working closely with clients to offer technology driven Internet Information solutions.

John holds a B.S. Degree in Marketing from the University of Illinois.

Matt Korn, Executive Vice President, Network and Data Center Operations,
America Online
Matt is responsible for the operation of the network and systems that support AOL's interactive media products.

Korn joined AOL in 1993 and has led the scaling of the AOL service operations from 2,000 concurrent users to more than 2.5 million concurrent users. He oversees a staff of approximately 1,000 network engineers and programmers worldwide who manage the data centers, systems, and network operations underlying AOL, CompuServe, AIM, ICQ, AOL.com, Netcenter, MapQuest, and Spinner services as well as many of the Time Warner properties such as Time.com, Fortune.com, and the many Warner Bros. Web sites.

He began his career at the IBM Thomas J. Watson Research Center as a programmer and was awarded an IBM Resident Study Fellowship in 1982 to pursue graduate education at the University of Wisconsin-Madison. Aside from his dissertation research in 3-D computer vision, Korn also became heavily involved in the development of early Internet e-mail systems.

Korn returned to the IBM Research Division in 1987 and held a variety of management positions in which he was responsible for the development and operations of NSFnet, which was the major U.S. Internet backbone.

In 1992, he was elected to the Board of Trustees of CREN, the not-for-profit Corporation for Research and Educational Networking, which runs the national BITNET network.

Korn attended the Bronx High School of Science. He earned a bachelor of arts in computer science at Yale University in 1980 and a master of science in computer science at the University of Wisconsin in 1984.

Loren McDonald, Vice President of Marketing, EmailLabs
Loren McDonald is vice president of marketing at email marketing automation company EmailLabs, overseeing corporate marketing activities and client consulting services. He has 21 years experience in marketing, consulting and strategic planning. Previously, Loren was founder and president of Intevation, an e-marketing services firm specializing in email and search engine marketing services. He's held executive marketing positions at companies including USWeb/CKS (marchFIRST), NetStruxr and Arthur Andersen. Loren is a ClickZ E-mail Delivery co-columnist, is a frequent speaker and has written more than 60 articles on email marketing best practices and trends. He was recently selected Marketing Executive of the Year by the American Business Awards and the Intevation Report, EmailLabs' best practices newsletter that Loren writes and edits, was chosen Best B2B e-newsletter by ClickZ Marketing Excellence Awards.

Geoff Ramsey, CEO, eMarketer

Geoff is one of the Internet’s most exciting digital marketing visionaries. He’s also a dynamic and highly entertaining speaker who gives business leaders fresh perspective and critical data they need in order to successfully execute in today’s rapidly evolving e-business landscape.

As CEO and co-founder of New York-based eMarketer, Geoff is on the cutting edge of new research statistics, trends and best practices covering every aspect of the Internet, e-business and online marketing. eMarketer provides a wide range of information products - including e-business reports, daily research articles and the world's largest database of Internet statistics - that help Fortune 1000 executives make smarter online marketing and branding decisions.

Geoff has become a well-known expert on e-business trends, using statistics and analysis to drive home points about the Internet’s advertising and marketing potential for companies. He is frequently quoted by the business and trade press, including The Wall Street Journal, Forbes, Fortune, BusinessWeek, CNN, Business 2.0 and Advertising Age, and has appeared as a commentator on radio and television programs across the country. He is also a highly-regarded public speaker who frequently keynotes at major industry conferences, such as AD:TECH, Interactive Advertising Bureau (IAB), The Conference Board, Digital Marketing Expo, Online Media, Marketing and Advertising Conference (OMMA) and Direct Marketing Association (DMA). Geoff has also presented at corporate events sponsored by IBM, American Express, the U.S. State Department and The Economist.

Geoff spent the first 17 years of his career in advertising. Working at New York advertising agencies, including TBWA, NW Ayer & Partners and Ogilvy & Mather, he used his strategic marketing and research skills to help create marketing and advertising successes for multinational firms such as Procter & Gamble, Kraft General Foods, M&M Mars and AT&T.

Jason Shulman, EVP, Strategist Carat Fusion
Based in both New York and Boston, Jason is a digital marketing veteran with over 12 years of marketing expertise. Jason leads client strategy for Carat Fusion nationwide, supporting a wide spectrum of companies - from Fortune 500s to fledgling start-ups. Jason helps clients establish key metrics - be they brand, sales or lead generation oriented - architecting programs to help clients meet and exceed their marketing goals. Whether it's a massive brand awareness campaign or a targeted relationship marketing program, Jason helps each client bring accountability and results to each marketing initiative.

Before joining Carat Fusion, Jason was Executive Vice President, Strategist for Freestyle Interactive. At Freestyle, Jason was responsible for building the business, having worked with some of Freestyle's biggest accounts, including Electronic Arts, Showtime, Ofoto, Earthlink, Nike and others. Prior to Freestyle, Jason was Director of Business Development at eYada.com, the Web's largest producer of live Internet radio. There he launched business development efforts on the West Coast, creating partnerships with leading companies like iVillage, New Line Cinema, and Real Networks.

Joel Snyder, Senior Partner, Opus One

Joel Snyder is a senior partner with Opus One, a consulting firm in Tucson, Arizona. He spends most of his time on the road helping people build larger, faster, safer, and more reliable networks. His professional travels have taken him to San Francisco, St. Petersburg, Singapore, Sydney, Santiago, Slough and other cities with names not starting with S.

Joel has been working with networks and information security since 1981, when he started consulting on X.25 and public key cryptography, and he's been very busy ever since. He has been a member of the ISO and ITU committees which write network standards, has authored several books and hundreds of articles.
He was the conference director for VPNCON, and has advised and trained thousands of people privately and at conferences around the world on networking, security, messaging, and VPNs. His home network has run almost every protocol you can think of, and he regularly changes his WEP keys.

As an author and speaker, he's received numerous awards, recognizing his work to improve enterprise IT. He's helped over 200 private and public organizations (many of which you've heard of) with their networking, email, and security problems. He is a fierce believer in the value of empowering people, and knows that you can serve a red wine with fish.

Snyder's baccaulureate degree is in Latin, and his PhD is in Management Information Systems. His dissertation is on computer networks in the former Soviet Union. Almost everything he wrote in graduate school is now classified and he's not allowed to read it anymore, which is good because it wasn't very interesting to begin with. His favorite color Crayola crayon is Burnt Sienna.

Joel lives and works in Tucson with Jan Trumbo and their cats, Wanda Rutkiewicz and Oliver Mellors.

Jim Sterne, President, Target Marketing
Jim Sterne has spent more than 20 years selling and marketing technical products. He began his career as a professional explainer, helping people understand Visicalc at a time when "personal computer" was an oxymoron. He successfully described sales order processing systems to people using hand-cranked tabulators. He was at the forefront of the Computer Aided Software Engineering (CASE) tool revolution and has clarified the salient points of object-oriented programming to software engineers across the country.

Since 1994, Jim Sterne has devoted all of his attention to the Internet as a marketing medium. His insight and currency are assured by his experience as a founding partner of a regional Internet access provider and his activities as a consultant to some of the world's largest companies and innovative start-ups.

On Monday, September 27, 1993, the National Center for Supercomputing Applications (NCSA) released the first public version of its graphical World Wide Web browser, Mosaic. On Tuesday, September 27, 1994, Jim Sterne launched the world's first "Marketing on the Internet" seminar series. This eight-city tour introduced the United States to the possibilities of using the Internet for advertising, marketing, sales, and customer service.

Udo Troitzsch, Director Supply Chain, CNH Global
Udo leads the Program Management Office of CNH's global Supply Chain initiative which aims to significantly reduce working capital while improving Service Levels. He also leads the development and deployment of Supply Chain related Performance Measures for CNH globally. Since Udo started his job with CNH in North America in 2000 he was instrumental in developing strategies and business plans for

• e-Procurement
• Distributed Order Management
• RFID
• Visibility

Prior to joining CNH North America Udo was the Information Services Director for Case Asia Pacific located in Sydney, Australia. Before that Udo lived in Germany and was responsible to develop and deploy Dealer Systems for Case Europe. 

Udo holds a BS in Business and a Postgraduate Diploma in Management from the Macquarie University Sydney.

He loves playing Racquetball or Squash and enjoys good food and Australian Wines. 

Axel Wille, Senior Manager, Supply Chain Management group, Unisys  
Axel specializes in developing knowledge-intensive business solutions helping clients to more effectively and cost conscious serve customers, align and integrate demand and supply planning, optimize supply chain operations and logistics execution with the goal to generate more profitable revenue.  Mr. Wille has over 12 years of consulting experience in Europe, Asia, and the USA in the consumer products, high-tech, energy, and automotive industry.

His core competencies include:
•Architecting knowledge intensive solutions for business process simulation, SCM, planning and optimization, customer insight, and business intelligence.
•Integration of wireless technology in global supply chains.

Association Co-sponsors